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 100% Satisfied PledgeKB Home is committed to customer satisfaction. Our 100% Satisfied Pledge is an approach to customer service that ensures that all homeowner needs are addressed before, during and after the sale. We will go the extra mile for you, ensuring that all facets of your new-home experience meet the expectations of KB Home and you, our valued customer. At KB Home, we adhere to rigorous standards of customer satisfaction throughout the company. Part of our pledge is to deliver your home 100% complete and on time. Our focus on customer satisfaction has enabled us to achieve extraordinary results in customer loyalty, and outstanding warranty claims remain very low. The KB Home 100% Satisfied Pledge ensures that great effort will be made to resolve homeowner concerns easily, efficiently and effectively. |
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